Bad DNA
Well-Known Member
- Joined
- May 13, 2022
- Messages
- 52
- Reaction score
- 23
I've been emailing the poor guy in tech support (Joe) with about a question a week. He is amazingly responsive and patient (with me). He sent me for free a spare picnic tap to replace the one I managed to torture (I discovered the part swap option before his snailmail gift arrived).I've been brewing with mine for a year and half now and love it, I agree with the comment about the app. Wish they would open it up more for customization, If I had to guess they are keeping it locked down so everyone is fairly sussesful with their beers and we get comfortable with brewing with it. I haven't seen much love/intrest for it in this community, or else were for that fact, which is a shame....becuase it makes DAMM good beer. Cheers
I've been asking about the backend of this software solution, and suggested they could sell more units if people knew it was more in the users hands and not a locked-down system. Creating open-source options for working with their equipment would be awesome.
I mean, if they go under and I have a $600 door stopper, I could buy some RaspberryPi kits, dissect the poor beastie, and figure out how to bluetooth together (or better yet, LAN-accessible) a programmable manager for the heating, cooling and jiggling bits. I'm not a huge programmer, but it can be done.