I had signed up for a kilo of their Crystal hops as part of an AHA promo last May, just before the pandemic hit. Sadly, the hops were shipped via USPS, which was in shambles at the time. The hops spent something like a week in transit. The whole package arrived wet and warm. I stuck it in the freezer in hopes they might still be okay, since the hops were well-sealed. But when I opened them to brew, I could tell that they were degrading, so I threw them away.
I wrote to Blue Lake Hops about the issue and they were aware of the problem, as many others had suffered the same fate. That was really unfortunate for both the recipients and Blue Lake Hops, which was trying to promote their innovative product. They said they would send out a replacement once they had received some custom shipping containers, but I guess mine slipped through the cracks, as I never received the replacement. I had only paid a modest sum for shipping, so I didn't bother following up.
In the late summer of 2020, I had the opportunity to brew with wet hops provided by Backbarn Hops, which is in Elburn, IL and just a stones throw away from me. They grow only Michigan Copper hops. It was part of a brewing competition sponsored by the grower. I didn't win, but the beer was fairly good. These hops had been partially dried, vacuum-packed, and frozen -- perhaps similar to Blue Lake's process. I initially used them only in a hopback, then tried using some leftovers as a dry hop addition. However, four days after defrosting and opening, the hops had lost their freshness. I shouldn't have tried dry hopping at that point.
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