SteelManCM
Well-Known Member
I sent an email asking a few basic questions, once that was answered, I sent one seeking availability of the barrels I wanted that went unnoticed. Yes, that was a red flag. Then I sent an email requesting to place an order. You will note that over a certain amount of barrels, delivery is free within 8 hours of their facility. So I ordered an amount that would grant me free delivery. I am 9 hours away from them, but my sister is 7.5 hours away, so I gave them her address.
They screwed up that order and had to fix it before final confirmation. You'll note that the messed up order had NO delivery charge, but the one that had the correct barrels di, in fact, include a charge for delivery. However, since the total cost was still below the barrels cost, I let it go. Once that was done, I was told that the orders are prepared and shipped within 24 hours and that all orders are invoiced for payment.
That is an important point. When you are invoiced for a payment, it means that you are given up to 30 days before payment is due. With that out of the way, I knew I could proceed with this order with NO up front money.
This order was placed on 1/31/2017, which was a Tuesday. I am writing this on 3/28/2017 with no barrels delivered and no contact from anyone at the company since 3/17/2017.
Here is the FULL email transcript, which I have edited only to allow from top to bottom reading and removing my name and personal information:
OakWoodBarrels email thread
They screwed up that order and had to fix it before final confirmation. You'll note that the messed up order had NO delivery charge, but the one that had the correct barrels di, in fact, include a charge for delivery. However, since the total cost was still below the barrels cost, I let it go. Once that was done, I was told that the orders are prepared and shipped within 24 hours and that all orders are invoiced for payment.
That is an important point. When you are invoiced for a payment, it means that you are given up to 30 days before payment is due. With that out of the way, I knew I could proceed with this order with NO up front money.
This order was placed on 1/31/2017, which was a Tuesday. I am writing this on 3/28/2017 with no barrels delivered and no contact from anyone at the company since 3/17/2017.
Here is the FULL email transcript, which I have edited only to allow from top to bottom reading and removing my name and personal information:
OakWoodBarrels email thread