planker101
Well-Known Member
Why brewhardware.com is the best supplier in the world...
If you have any doubts about where to shop look no further than brewhardware.com
I have been ordering from them for years because they have great prices and one of a kind products, but their customer service is off the charts. On multiple occasions I have had issues either due to manufacturer defects or my own incompetence and Bobby has always taken care of it free of charge.
Most recently I had issues with the gaskets that came with my intertap faucets being too thin. I ordered the faucets at least a year ago and due to life getting in the way JUST built my keggerator. I emailed Bobby and explained the situation and asked if he knew of any thicker gaskets that would fit. Instead of telling me a part number he shipped out thicker gaskets with no request for payment. Seriously, who does that?! Best customer service ever. I responded by saying thanks and demanding he send me an invoice. I sincerely hope he does as I would have paid him just for a part number. If you want the best customer service in the world shop with brewhardware.com
If you have any doubts about where to shop look no further than brewhardware.com
I have been ordering from them for years because they have great prices and one of a kind products, but their customer service is off the charts. On multiple occasions I have had issues either due to manufacturer defects or my own incompetence and Bobby has always taken care of it free of charge.
Most recently I had issues with the gaskets that came with my intertap faucets being too thin. I ordered the faucets at least a year ago and due to life getting in the way JUST built my keggerator. I emailed Bobby and explained the situation and asked if he knew of any thicker gaskets that would fit. Instead of telling me a part number he shipped out thicker gaskets with no request for payment. Seriously, who does that?! Best customer service ever. I responded by saying thanks and demanding he send me an invoice. I sincerely hope he does as I would have paid him just for a part number. If you want the best customer service in the world shop with brewhardware.com