I started a rant thread now it seems more appropriate to post it here. I will never shop More Beer again, I want so badly to like them but can't.
At least not until I have a grain mill. The reason is that their crush sucks. And not just a little bit. A lot.
I have purchased milled grain from at least a dozen different sources, and basically have my efficiency pegged at 70%. Brewmasters gets me 75%. I know my system very well. My process is 100% consistent. The MoreBeer crush gets me 40% efficiency.
I bought 20 lbs of 2-row from them a few months ago and noticed immediately that it didn't appear crushed. I sent an email and pics to them. They said it was crushed. I used it and got 40%. PISSED, I emailed them letting them know how poorly their grain did, and they were nice enough to give me a partial gift certificate.
I used that cert and 200 of my own dollars for a large order with them a few weeks ago. Today I made a porter with a 17 pound grain bill. Did everything exactly as usual. My OG came in at 1.038. I'm too pissed off right now to compute my efficiency, but it is probably around 35-40%. It's not even worth complaining... I've got 50 more pounds of grain from them I am going to have to crush elsewhere. And I am never going to shop with them again.
Anyway, pic #1 is the MoreBeer grain. Many whole kernels, you can feel them when you pinch the bag.
Pic #2 is Brewmasters warehouse grain crushed the way it ought to be
I hate rants but I am mad as hell right now.