bja
Well-Known Member
I'm not the biggest fan of Morebeer, though I do buy from them, mostly because they have a facility near me. It looks to me like Brewmaster should be blamed for that crush. I'm pretty sure they packaged it.
Brewmaster IS Morebeer.I'm not the biggest fan of Morebeer, though I do buy from them, mostly because they have a facility near me. It looks to me like Brewmaster should be blamed for that crush. I'm pretty sure they packaged it.
Brewmaster IS Morebeer.
We do have a kitchen aid so that might work. How long does it take you to mill? Do you have a link for the attachment?Do you have a Kitchen- Aid? IF so you can get a mill attachment and order whole as I do, lasts longer and mill it the day before so brew day is not so busy. Just a thought if you brew couple times a month like I do
We do have a kitchen aid so that might work. How long does it take you to mill? Do you have a link for the attachment?
2014. From their corporate website moreflavor.com. quotes below. Sounds like the also own/merged with Fermentap in 2016.Really? Was it always like that or did it happen recently?
Since I started this thread, I learned that MoreBeer terminated my account. Seems sad, in that it is their failure to properly ship what was ordered. I guess they didn't like me communicating with the beer community.
As in they won't sell to you anymore? It sounds like you've had lots of problems with them and have had to fight with them to get to satisfaction (from your point of view). It could be they decided it wasn't worth selling to you. Other companies do that - Amazon, for example.Since I started this thread, I learned that MoreBeer terminated my account. Seems sad, in that it is their failure to properly ship what was ordered. I guess they didn't like me communicating with the beer community.
I live in Cali. All my life. Weed is indeed legal now. It has been "legal" for like 10 years (all you needed was a card). Beofre that it was available all over.My impression is that with the legalization of weed in California, they have people working that are under the influence. I find it really sad that they terminated my account when I was the victim of their ineptitude.
Sometimes the squeaky wheel gets the oil. Sometimes it gets the boot. I've even seen business training seminars where they will teach business owners to "fire" customers that are too much trouble. "The customer is always right" no longer applies today. It's a dynamic market--from both sides. Customers can do the same thing, "fire" a vendor and take their $$$ elsewhere. What's good for the goose...
I'll try to work with a vendor to fix things, but after a certain point it's better to just give up and move on to some other vendor. It's not like anyone has a corner on the brew supplies market.
Edit: I don't think legal weed has any bearing on crappy customer service. More likely the 1 or 2% unemployment rate in many areas that forces some businesses to hire anything with a pulse.
Edit: I don't think legal weed has any bearing on crappy customer service. More likely the 1 or 2% unemployment rate in many areas that forces some businesses to hire anything with a pulse.
Well, I actually spoke directly to Imperial's lab and they very specifically said not to use it. They offered me free replacements and told me if I wanted to I could use the stuff from morebeer to make a starter. Again, the manufacturer's direction has been clear to them not to ship without a coolant pack. The way I figure it is that if a distribution company is going to ignore the quality control standards of the original manufacturer then they are doing everyone a disservice.
I get what you’re saying but at the same time if you’re shipping a perishable good, you would think a company would package as necessary and incorporate that cost into the price. I mean that is business as usual. If your packing cost goes up your price goes up and then the customer has the choice to make purchase.This is why companies are starting to ban customers. Absolutely unrealistic expectations. If they padded the price to cover a few ice packs, you'd be complaining that they force you to buy an ice pack. Yeast sales are a break even endeavor at best.
I get what you’re saying but at the same time if you’re shipping a perishable good, you would think a company would package as necessary and incorporate that cost into the price. I mean that is business as usual. If your packing cost goes up your price goes up and then the customer has the choice to make purchase....
Give no decision is what I’m getting at. Then include the modest price in your cost. I’m in a family nursery business and we specifically use peat or coco core in our growing mediums and include mycorrhizal to promote healthy root growth and to defend against root disease. This is an extra cost to us but we don’t eat it. We factor it into the cost and it prevents against user error on the customer side if they over water or natue like a blithe. Now we don’t have to hear customer things outside of our control. Again everything I just explained is business as usual and most do these things for quality insurance. Only helps the business in the end.I got an idea, how about if the consumer decided if they needed an ice pack or two and then paid for the modest fee? The consumer knows where it is being shipped from, correct? The consumer knows where their address is, correct? I would imagine it would not take much of a Google search to see the weather....
Come on, really?
Give no decision is what I’m getting at. Then include the modest price in your cost.
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